The 10 Principles of Group Facilitation
Our practice sessions are designed to support our PDI model by emphasising a cumulative cyclical build-up of critical knowledge through reiteration and constant, highly dynamic, interactive application.
Preparing for Success
- 10 bases to cover in preparation
- Who to talk to and what questions to ask
- What to do with what you hear
Getting the Session Started
- 4 keys for getting everyone on the same page
- 3 techniques for influencing a timely start
- How to get a group excited and motivated
Focusing the Group
- How to avoid the question/silence pitfall
- How to get and keep a group on track and interacting
- 7 steps to use when employing break-out groups
Power of the Pen
- The 7 deadly sins of facilitation
- 2 important habits to prevent abusing the power of the pen
- 2 techniques for recording comments quickly and accurately
Information Gathering
- How to use verbal pictures to generate better responses
- Specific tools for gathering granular details
- 8 reacting questions for probing, challenging,clarifying
Managing Dysfunction
- 2 pre-session steps for preventing dysfunctional behavior
- Techniques for early detection
- A 4-part formula for resolving dysfunction cleanly
Consensus Building
- The 3 reasons people disagree
- Techniques for focusing a group on consensus from the start
- 5 strategies for building consensus
Energizing
- Strategies for combating lullaby times
- How to keep the energy high over an extended session
Closing
- 4 critical steps forending a session with no “loose strings”
- Techniques for identifying unresolved issues
- 3 techniques for ensuring commitment to decisions made
Building Agendas
- How to build an agenda from scratch
- How to employ the principles to construct detailed agendas for strategic planning, program design, status reporting, issue resolution, and process reengineering
